At Bilorifashion, we strive to provide high-quality clothing and exceptional customer service. If you are not completely satisfied with your purchase, we offer an easy return and exchange process.
You may return or exchange an item if:
✅ The request is made within 3 days of delivery.
✅ The item is unused, unworn, unwashed, and in its original condition with tags attached.
✅ The item is not from our non-returnable category (e.g., lingerie, accessories, sale items).
✅ The item is not damaged due to improper use.
Submit a Request
Visit the Return & Exchange page on our website.
Fill out the form with your Order ID, item details, and reason for return/exchange.
Approval & Instructions
Our team will review your request within 2-3 business days.
If approved, you will receive return shipping instructions.
Return the Item
Pack the item securely in its original packaging.
Ship it to the provided address using a trackable courier service.
Processing & Refund/Exchange
Once received and inspected, we will process your exchange or refund within 5-7 business days.
Refunds will be issued as store credit or to the original payment method (as per our policy).
🚫 Shipping charges are non-refundable unless the return is due to our mistake (e.g., wrong or defective item).
🚫 Exchanges are subject to stock availability.
🚫 If an item is damaged or defective, we will replace it at no additional cost.
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Size | US | Bust | Waist | Low Hip |
---|---|---|---|---|
XS | 2 | 32 | 24 - 25 | 33 - 34 |
S | 4 | 34 - 35 | 26 - 27 | 35 - 26 |
M | 6 | 36 - 37 | 28 - 29 | 38 - 40 |
L | 8 | 38 - 29 | 30 - 31 | 42 - 44 |
XL | 10 | 40 - 41 | 32 - 33 | 45 - 47 |
XXL | 12 | 42 - 43 | 34 - 35 | 48 - 50 |
Measure around the fullest part of your bust.
Measure around the narrowest part of your torso.
With your feet together measure around the fullest part of your hips/rear.